policy
Shipping and delivery
The shipment is delivered in the Kingdom of Saudi Arabia according to the period specified by the delivery company chosen by the customer
- The store is not responsible for any damage resulting from the shipping process to the customer.
- The store is not responsible for the delay in the shipment due to reasons related to the shipping company.
The customer bears the shipping cost in the following cases:
- When the shipment is returned by the shipping company to the store due to the customer's lack of response.
- There is an error in the data contained in the bill of lading written by the customer.
Payment mechanism
The payment method must be chosen from among the means available in the store, and the available methods are:
- mada card
- credit card
- ApplePay
- StcPay
- Mastercard
Write the address
You must choose and add the address, showing all the correct data, because the address cannot be modified after completing the purchase process, and in the event that the address is modified, the customer contacts the shipping company to amend it
shipping companies
The customer selects the appropriate shipping company from the available companies, and the customer has no right to change the shipping company after completing the purchase process. The store has the right to change the shipping company as it deems appropriate without referring to the customer.